When you use the MatchMaker.fm Services, we collect personal data about you. “Personal Data” means any information that allows someone to identify you as defined under applicable law. Note that not all of the MatchMaker.fm Services collect all of the data listed below
For authentication purposes, we require you to provide an email address and password, or a third-party Single Sign On log-in (e.g., LinkedIn or Google) to use the MatchMaker.fm App or other MatchMaker.fm Services.
When you create a MatchMaker.fm account, you choose to provide us Personal Data about yourself for your public MatchMaker.fm profile.For example, in the MatchMaker.fm App, you may voluntarily provide your Personal Data, such as your photo, “Age Range”, “Gender”, “Social Network Links”, “Interests”, “About Me” and “Headline” elevator pitc and any other information that you add to your profile on the MatchMaker.fm App.
Remember that if you choose to include information in your MatchMaker.fm Guest profile, that information will become public to other MatchMaker.fm users. As a result, you should carefully consider what Personal Data to include in your profile. Additionally, you can review and change your Guest Profile Information at any time by accessing the “Guest Profile” section of the App.
When you sign up for the MatchMaker.fm Services, we collect your email address to send you MatchMaker.fm news, MatchMaker.fm Services updates, the latest information on products and services, and third-party offers from other Podcasting Limited properties with your consent.
When you send a message using the MatchMaker.fm Services (which could include photos, location, audio, or video) to other users of the MatchMaker.fm Services, we may collect Personal Data that includes the content of the message, including photos.
Persistent cookies may be removed by following instructions provided by your browser. If you choose to disable cookies, some features of the MatchMaker.fm Services may not work properly. For more Information regarding cookies and other tracking technologies, please see Cookie Information below.
If you use or connect to the MatchMaker.fm Site or download the MatchMaker.fm Services through a third-party platform, such as LinkedIn or Google you allow us to access and/or collect certain information(e.g., Name, Email, Profile Photo) from your third-party platform profile/account (“Third-Party Data”). We may also access information contained in cookies placed on your device by the third-party platform. Remember, when you elect to create a MatchMaker.fm account via a third-party, you are also giving them Personal Data, so we recommend you read their privacy policies as MatchMaker.fm does not control how they use your information.
We share Personal Data in the following situations
Such user communications allow us to message users based on criteria, such as Location, certain profile information, and/or user activity in the MatchMaker.fm App.For more information on third-party tracking technologies, please see Cookie Information
We share your Personal Data with third-party service providers to: provide you with the MatchMaker.fm Services; conduct quality assurance testing; monitor activity on the MatchMaker.fm Services; provide technical support; and/or to provide other services to MatchMaker.fm.
MatchMaker.fm may preserve or disclose Personal Data in response to a lawful legal request, including: subpoenas, warrants, or court orders, or in connection with any legal process; to comply with relevant laws; to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.
The MatchMaker.fm App is a social networking platform that is designed to allow users to connect and share information. When you use the MatchMaker.fm App, your Guest Profile Information is public, and other users of the MatchMaker.fm App can see your Profile Information and other Personal Data (including sensitive personal data) posted by you.
For example, other users can search for you, search for your profile characteristics, see if you’ve viewed their profile, or see you listed as being within their vicinity. Do not include information in your profile that you want to keep private.
You may choose to send messages to other users. If you send messages, you will be providing MatchMaker.fm with your Personal Data as well as the user who views your message.Please don't send messages or share content that you wouldn't want someone to save or share as users may save content or copy it outside the MatchMaker.fm App.
Please note, chat messages are stored locally on devices. Therefore, if you choose to delete your account, any chat messages you sent to another user may still be available on the other user’s device. Do not share your Account Credentials or payment information via chat (or any third-party platforms).
We retain your Personal Data for no longer than is necessary to fulfill the purposes for which the information was collected (as indicated above), or as otherwise permitted or required by applicable law or pursuant to MatchMaker.fm Terms of Service or MatchMaker.fm Community Guidelines.
If you delete your account from within the MatchMaker.fm App, or instruct MatchMaker.fm to delete it on your behalf, your Profile Information and Location Information associated with your account will be removed from our systems within twenty-eight (28) days, unless retention is required for a legal propose. Chat images, user activity, and other Personal Data outlined above is deleted within 120 days of an account deletion. With respect to accounts that have been banned for violations of the MatchMaker.fm Terms of Service and/or Community Guidelines, MatchMaker.fm retains the hashed authentication mechanism used to create the account (e.g., email address, etc.) and limited log information associated with the reason for the ban. In some circumstances, MatchMaker.fm may retain chat messages used for reporting violative behavior resulting in an account’s ban.
At MatchMaker.fm, we take the privacy and security of your Personal Data seriously. We have strict policies in place to help ensure your Personal Data is protected. As such, we do not disclose any specific security tools or techniques we use so that we can better protect your Personal Data as we do not want to unwittingly educate those with malicious intent. That said, no method of transmission over the Internet, or method of electronic storage, is fully secure, and MatchMaker.fm cannot guarantee the security of your Personal Data. In the event that we are required by law to inform you of any unauthorized access to your Personal Data, we may notify you electronically, in writing, if permitted to do so by law.
You can make the following choices regarding your Personal Data:
When you create a MatchMaker.fm account, you choose to provide us Personal Data about yourself for your public MatchMaker.fm Guest profile. You can review and change your Community Profile Information at any time by accessing the “Edit Profile” section of the App.
You may choose during the registration process to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials related to MatchMaker.fm and/or the MatchMaker.fm Services. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you unsubscribe from receiving such promotional emails, we may still send you service-related communications, and our applications may deliver notifications directly to your mobile device in the MatchMaker.fm App.
You have the following rights regarding your Personal Data:
Subject to certain conditions, you may ask us to:
Note that these rights are not unlimited; there may be exceptions to these rights under applicable laws. For example, it will not be possible for us to delete your Personal Data if we are required by law to keep it (e.g., for tax and account purposes), or if we hold it in connection with a contract with you. Similarly, access to your Personal Data may be refused if making the information available would reveal Personal Data about another person or if we are legally prevented from disclosing such information. If we decline your request, we will tell you why, subject to legal restrictions.
Please note that due to MatchMaker.fm’s retention practices, some historical data may not be available as it is no longer held in MatchMaker.fm’s systems. Please see "Data Retention" above for information on MatchMaker.fm's data retention practices. You can submit a request by email to [email protected]. Where necessary, we may request specific information from you to help us confirm your identity prior to processing your request.
If you would like to submit a complaint about our use of your Personal Data or our response to your requests regarding your Personal Data, you may contact us at [email protected].
Please note that in certain situations, MatchMaker.fm may be obligated to disclose Personal Data in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
EEA individuals also have the right to lodge a complaint with a supervisory authority in the EEA Country where they reside or work, or where the alleged infringement of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) took place. You can find information about your data protection regulator here. Swiss individuals also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner. For complaints from EEA data subjects or Swiss individuals that cannot be resolved with MatchMaker.fm directly, MatchMaker.fm will cooperate with EEA and Swiss authorities and will implement the advice they provide with respect to such unresolved complaints.
California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations must disclose what categories of information are “collected,” “sold,” or transferred for an organization’s business purpose” as those terms are defined under California law. Note that MatchMaker.fm does not necessarily collect all categories of information about you. For example, while we may collect government issued identification as part of authenticating some users that make access requests, we do not collect such information from the majority of MatchMaker.fm users who are California residents.
MatchMaker.fm may collect and transfer for business purposes the following categories of personal information from MatchMaker.fm’s California users: Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information; Characteristics of protected classifications; Commercial information; credit card information; debit card number; Driver’s License Number; Electronic network activity; Email address; Geolocation data; Identifiers (e.g., display name); Online identifiers (e.g., IP address); Passport number; Physical characteristics; Postal address; Signature; Social Security Number; Telephone number; Transaction Information.
“Cookies” are small text files placed on your device or browser when you visit a website or otherwise interact with an online service. Cookies collect and store information, which is sent back to our servers or those of third parties. Typically, cookies contain the domain name from which the cookie originated, the “lifetime” of the cookie (i.e., how long it lasts), and a randomly generated unique number or similar identifier. A cookie can also contain information about your device, such as settings, browsing history, and activities while using the MatchMaker.fm Services. To learn more about cookies, we encourage you to visit www.allaboutcookies.org.
There are first-party and third-party cookies in connection with the MatchMaker.fm Services. First-party cookies are cookies placed on your device directly by us. For example, we use first-party cookies to better understand your use of the MatchMaker.fm Services.
Third-party cookies are placed on your device by our partners and service providers. For example, we use third-party cookies to gather performance data or to enable you log on using a third-party social media platform.
All cookies have an expiration date. There are session cookies which only last until you close your browser. We use session cookies for many reasons, including to learn more about your use of the MatchMaker.fm Services during a single browsing session so we can continue to ensure the MatchMaker.fm Services are effective and efficient. Persistent cookies have longer lifespans and are not automatically deleted when you close your browser. These types of cookies are typically used to help expedite your use of the MatchMaker.fm Services and for performance evaluation purposes.
Yes, we use other tracking technologies such as web beacons (also known as pixel tags or clear gifs) or tracking URLs for similar purposes as cookies. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when a person visits our Services. Tracking URLs are custom generated links that help us understand where the traffic to our webpages comes from.
When you use the MatchMaker.fm Services some or all of the following cookies may be set on your device:
Essential Cookies: these cookies are strictly necessary for the MatchMaker.fm Services to function optimally and provide you with the expected services. We do not allow the option to disable essential cookies, because without them the MatchMaker.fm Services cannot function optimally.
Analytics Cookies: these cookies help us understand how the MatchMaker.fm Services are being used, how effective marketing campaigns are, and help us customize and improve our Services for you. The information they gather is generally aggregated and anonymous, though some of these cookies may send certain pieces of information about you, including your personal data, to third-party service providers (e.g., Google).
Advertising Cookies: these cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, selecting advertisements that are based on your interests and measuring the number of ads displayed and their performance, such as how many people clicked on a given ad. Some of these cookies may send certain pieces of information about you, including your Personal Data, to parties outside of MatchMaker.fm.
Social Networking Cookies: these cookies are used to enable you to login to the MatchMaker.fm Services using a third-party platform. These cookies may be used for advertising purposes as well. These cookies may send certain pieces of information about you to the third-party platform (e.g. LinkedIn).
There are several options available for you to use in order for you to manage cookies while using the MatchMaker.fm Services.
Most web browsers accept cookies automatically. You also may be able to configure your browser settings to use the MatchMaker.fm Services without some cookie functionality. You can delete cookies manually or set your browser to automatically delete cookies on a pre-determined schedule. For example, in the Microsoft Edge menu bar, select: Tools -> Internet Options -> Browsing History -> Delete to view manual and automatic options.
You may also be able to reset device identifiers through settings on your mobile device. The procedure for managing device identifiers is different for each device. You can check the specific steps in the help or settings menu of your particular device.
You agree and consent that the information and data outlined above may be shared with third parties as described throughout this document.
The following additional information relates to our privacy practices:
The MatchMaker.fm Services are intended only for users eighteen (18) years of age and older (or twenty-one (21) years of age in places where eighteen (18) years is not the age of majority).
In the event there is a discrepancy between this English language version and any translations of this Policy, the English version shall prevail unless otherwise required under applicable law.
For customer support, sales or billing enquiries - please email [email protected]
For business and other enquiries, our correspondence address is: Podcasting Limited, Suite 2A, Basil Chambers, 65 High Street, Manchester, M4 1FS, UK.
Our telephone number is (+44) 161 884 1384.