“Former politico focused on digital health @scarlet_health.”
Richard Schwabacher is responsible for developing and implementing digital strategies through Customer Digital Solutions, Direct-to-Consumer Solutions, Telehealth and Patient Empowerment for BioReference and Scarlet Health as Senior Vice President, Digital Health and Chief Digital Officer. Richard brings an extensive track record developing digital strategies, best-in-class products, services, and personalized solutions that offer superior digital consumer and physician experiences. He is adept in building high-performing teams and leading colleagues through a shared purpose and vision, and creating customer empowerment through human-centered design, technology, innovation and digital solutions.
Prior to joining BioReference, Richard served as the Vice President, Customer Experience & Engagement at Pfizer, where he developed enterprise-wide strategies for customer experience, applied human-centered design, and sought to improve health outcomes and patient experiences as part of Pfizer Digital. Richard also spent a large portion of his career at Quest Diagnostics as Executive Director, Consumer Technology, Digital Solutions and Head of Sports Diagnostics within Healthcare Technology and Analytics Solutions. Throughout his career, Richard has advocated for patients, including as a member of the Technical Expert Panel, Patient-Generated Health Data Project, a multi-year endeavor from the Office of the National Coordinator for Health Information Technology at the White House.
Richard holds an Executive M.P.H. from Columbia University’s Mailman School of Public Health and a B.S. in Political Science from Northeastern University.
Richard was one of Modern Healthcare’s 2021 Top 25 Emerging Leaders.
