“Creator of the Conversational Competence Framework, and author of The Confidence Cocktail. Passionate about conversations.”
Jillian Biehl Morrison is the creator of the Conversational Competence framework and the author of The Confidence Cocktail. Her work explores how confidence, identity, and perception shape the way we show up in conversations at work and in everyday life.
Many thoughtful professionals know exactly who they are and what they think, yet still find themselves hesitating in the moments that matter most—overthinking what to say, softening their ideas in meetings, or replaying conversations long after they end. Jillian’s work addresses that gap.
Through speaking, writing, and interactive experiences, she helps professionals navigate conversations with greater clarity, presence, and confidence. Her work focuses not just on what we say, but on the subtle dynamics that shape how conversations unfold. When people understand those dynamics, communication becomes less mysterious and far more natural.