“Bestselling Author, Marketing Entrepreneur, Public Speaker, Trauma Survivor & Advocate, Invisible Disability Activist, Lightbearer”
Kat Kennan is the Founder and CEO of Radical Customer Experience, a groundbreaking consulting firm that encourages brands to establish genuine connections with their customers by embracing strengths-based, trauma-informed, and inclusive marketing services. With a passion for empowering individuals and driving positive change, her mission is to help brands speak up, speak out, and foster diversity, equity, inclusion, and belonging in their customer interactions. As a certified trauma-informed professional, Kat brings a crucial perspective to her work, infusing every aspect of her business ventures with a deep understanding of the human experience.
Kat's personal experiences have made her a passionate advocate for trauma survivors, leading her to establish the PTS/C-PTS advocacy organization, Stand Up to Trauma. Through this organization, she enables others to heal and thrive beyond their traumatic experiences. Kat's unwavering commitment to creating a more inclusive and empathic world have earned her recognition and respect within the marketing and trauma-informed community. She is leading the charge in revolutionizing the way businesses interact with their customers, leaving a profound impact on the industry and society as a whole.